Fast, expert help for 7 common conditions.
Lowmoor Pharmacy is an official NHS Pharmacy First provider. Launched in January 2024, this NHS service enables community pharmacies to complete episodes of care for seven common conditions. Use the booking form on this page to choose your condition and preferred appointment time without needing a GP referral.
How we can help
Online appointment booking in Kirkby-in-Ashfield, no GP referral required
Assessment and treatment for 7 specific conditions via robust national clinical pathways
Private consultation room with self-care and safety-netting advice
Same-day or next-working-day notification to your GP to update your medical records
How it works
Book Online
Select one of the seven Pharmacy First conditions and choose your preferred appointment date and time using the form below.
Clinical Assessment
Our pharmacist will assess your symptoms against defined NHS pathways and check for any 'red flags'.
Outcome & Advice
You will receive self-care advice, appropriate pharmacy treatment, or a referral to another healthcare provider.
Treatment is clinically assessed
Treatment is not automatic. The pharmacist will only supply prescription-only medicines if your symptoms meet the exact requirements of the robust national clinical pathways.
The 7 conditions and age criteria
Pharmacy First is intended to offer faster, convenient access to healthcare while freeing up GP appointments. To be eligible for assessment under this service, your condition must be one of the seven specific pathways, and you must fall within the defined age ranges.
- Acute otitis media (earache) – ages 1 to 17
- Impetigo – age 1 and over
- Infected insect bites – age 1 and over
- Shingles – age 18 and over
- Sinusitis – age 12 and over
- Sore throat – age 5 and over
- Uncomplicated UTI in women – ages 16 to 64
What happens during your assessment
These pathways were developed with input from practising GPs, pharmacists, antimicrobial resistance specialists, NICE, and UKHSA to ensure safe, effective care.
Private & Confidential
Your consultation takes place in a private room. We ask about your symptoms, medical history, and current medications.
Outcomes & Treatment
Based on the robust national clinical pathways, the pharmacist provides self-care advice. Only when appropriate, we may supply from a restricted set of prescription-only medicines without a GP visit.
GP Record Notification
To keep your medical records comprehensive, Lowmoor Pharmacy notifies your GP practice of the consultation and any medicines supplied on the same day or the next working day.
Red Flags & Safety Netting
Our pharmacists are trained to spot 'red flags'—warning signs that your condition may be more serious or require different medical intervention.
- If red flags are identified, we will refer you to another healthcare provider, such as your GP or NHS 111.
- Treatment is never guaranteed and strictly depends on clinical eligibility.
- You will always receive 'safety-netting' advice: clear instructions on what to do if your symptoms worsen or do not improve.
Book a Pharmacy First appointment
Select the condition you need help with, then choose your preferred appointment date and time.

